Oregon Department of Education
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8/8/2013 12:00:00 PM
Smarter Balanced Practice Test News

Help Desk Support:

On August 1, support for the Practice Test opened. The scheduled days and hours of operation will be Monday through Friday 7 a.m. eastern time to 4 p.m. Hawaii time (excluding holidays). You can call the Help Desk toll-free at 1-855-833-1969 or email us at smarterbalancedhelpdesk@ets.org eMail. ETS associates are trained to handle a variety of inquiries. Questions regarding accessing the practice test, practice test accommodations, use and purpose of the practice test, and technical issues related to taking the practice test are welcomed and encouraged.

Practice Test Enhancements Starting August 15

  • Special forms for Math (Spanish glossary, Braille, and Text-to-Speech for Grades 4, 5, 6, and 8)
  • Special forms for English Language Arts (ELA) (Braille and Text to Speech for Grades 3, 5, 6, and 8)
  • Math performance tasks, including performance tasks for special forms (Spanish glossary, Braille, and Text to Speech)
  • Additional items to the ELA forms
  • New scoring guides and updated guides for the aforementioned changes (all available on the portal at http://sbac.portal.airast.org/Practice_Test/default.html)
  • Availability of the Practice Test for use with Internet Explorer (IE) 9 and 10 (IE 8 will not be supported)

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Contact Us

Oregon Department of Education
Voice: 503-947-5600
Fax: 503-378-5156
255 Capitol Street NE
Salem, OR 97310-0203

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