The U. S. Department of Agriculture (USDA) and the State of Oregon respond to concerns and complaints involving all USDA programs and activities. Anyone wishing to file a complaint may do so by writing a letter, submitting a complaint form (found on the Civil Rights Home Page) or providing verbal notice to the sponsor, USDA or State of Oregon in person or by telephone.

To file a complaint of discrimination or harassment with the State of Oregon, write Civil Rights Specialist, Oregon Department of Education (ODE), 255 Capitol Street NE, Salem, OR 97310 or call (503) 947-5675, (voice) or (503) 378-2892 (TDD).

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call, toll free (866) 632-9992 (Voice). TDD users can contact USDA through local relay or the Federal relay at (800) 877-8339 (TDD) or (866)377-8642 (relay voice users).

When complaints are registered with the USDA or State of Oregon, the appropriate agency will investigate the incident to see if there has been a misunderstanding or if some corrective action should be taken. Resolution may include education, mediation and/or other problem-solving opportunities. When complaints are returned to the sponsor, the sponsor will forward the complaint to the State of Oregon.