Oregon Department of Education
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6/12/2014 8:20:00 AM
NOW AVAILABLE: Digital Library Provisioning Help Desk

Smarter Balanced and Amplify are now providing Tier 1 Technology Help Desk assistance in regard to issues to the Digital Library Provisioning process (June and July,2014 Support Timeline).

For assistance please send an email to: DigitalLibraryHelp@amplify.com eMail
In the Subject Line of your email please type: PROVISIONING
Include any screen shots and or a typed out explanation of what technological issues you are currently having with the provisioning process and or with password/login issues.

Smarter Balanced and Amplify will follow up within 24 hours after they receive your email.

Additional Key Information:
  • Temporary Passwords and Welcome Email Confirmations do not expire.
  • End User Support through September 30, 2014
The free preview of the Digital Library ends September 30, 2014.

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Oregon Department of Education
http://www.Oregon.gov/ode
ode.frontdesk@ode.state.or.us
Voice: 503-947-5600
Fax: 503-378-5156
255 Capitol Street NE
Salem, OR 97310-0203
USA

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